We typically schedule one calendar quarter (i.e., every 90 days) at a time. Our available dates are listed on each of the signup pages. While we will make every effort to schedule you; if we are “full” on your requested dates we will (a) let you know, and (b) try to book an alternate date if you tell us in the comments field of the signup pages if you are open to alternate dates. Generally speaking, books promoted as ‘free” do much better than book promotions asking one of our subscribers to pay for something.
In addition to our website, each day’s post will be promoted in our daily email newsletter as well as on our social media pages (Twitter, Pinterest, and Facebook).
Our first post each day goes out at 4:00 a.m. Central (USA)time, and your book needs to be at its promotional price prior to that time on your promotion day. As Kindle Countdown deals can start later than planned due to circumstances beyond your control, we highly recommend you start the promotional price the day before: this gives you an opportunity to contact Amazon to make changes.
If your book is supposed to be at a free or discounted price and the pricing does not change, we will remove your book from the post and will not process a refund or move your promotion to another day. You are more than welcome to sign up and pay for a new promotion.
Please note our site is devoted to readers using a Kindle eReader, Fire Tablet, or the Kindle app available for use on a variety of operating platforms. We do not provide links to your titles on other venues such as the Apple iBook store.
When we email you confirmation of your book’s acceptance and the promotion date, we will invoice you via PayPal immediately after sending the confirmation email. Payment is due upon receipt. We are more than happy to reschedule a promotion as long as we have five business days’ advance notice (ten business days for a New Release or Featured post). If you need to cancel your promotion, you can cancel it. If you request a refund we will refund it but will not promote your books in the future. If you do not pay your invoice, we will not promote your books in the future.
Many people have asked “why” we won’t process a refund or reschedule within the timeline mentioned above; the answer is we book in advance and we need enough time to be able to fill the slots. We usually turn people away as we are fully scheduled the closer we get to a promotion date and do not have availability. If the error is ours, we will do everything we can to make it right. We will, however, provide a refund if we make a mistake.
We do not guarantee a certain number of sales or free downloads for your promotions, and do not offer refunds if you believe you had a poor showing, as a book’s advertising success is usually dependent on factors out of our control such as your book cover, book description, quality of a book’s reviews, genre, and pricing. Our job is to provide the audience to see your advertisement; an author / publisher needs to make sure their title is compelling.