Kindle Download Problems?

Sometimes things just don’t download to your Kindle, you either get a partial download or it doesn’t download at all.  What can be frustrating is if you buy several Kindle books at one time, two of three may make it to your Kindle but one of them is “stuck.”  That happens to your blog subscriptions, too, and I regularly publish a tip on how to reset your Kindle (click here to see it).

The reset instructions might help you on a book, but what will you do if it doesn’t?  Of course, you could always contact Amazon’s Customer Service (they have done a great job the times I have had to call them) but why not try these steps first?

• Check your battery: is it fully charged? I’m not trying to insult your intelligence with this action item but, really, did you check your battery strength?
• Is your wireless connection turned on? Again, I am not trying to insult your intelligence, but this one happened to me – I ordered several books from the Amazon Kindle store from my computer (vs. the Kindle) in the morning, intending to start one of them when I had time to read during my lunch break at work.  I couldn’t find them (and I was really looking forward to starting one of them).  Then, I smacked myself on the side of the head when I realized the wireless wasn’t on.
• Your Kindle may not be able to sync with the wireless connection. How many “bars” are you showing on the wireless or 3G signal strength?

The items above are not meant to be an exhaustive list but more of a quick-hit list for you to check as your situation might be different.

Hope that helps!

Michael

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