Amazon’s Customer Service department: I’ve said it before, most of the time they are pretty good. The hardest way to contact Amazon’s customer service is to call them directly. Why is it hard? You have to memorize or keep the number handy. In case you need to contact them, here are their numbers:
- USA number: 1-866-321-8851
- Outside the USA number: 1-206-266-0927
Of course, you can contact Amazon’s Customer Service department for things other than returning a book purchased in error.
Alternatively, and the way I have contacted them is to have them contact me. How? If you go to the Amazon web page, click the “Help” link located on the top middle of the web page; this is also located at the bottom of every web page on the Amazon site. After you click the “Help” link, do the following:
- Scroll towards the bottom underneath “Browse Help Topics”
- Click “Need More Help”
- Click “Contact Us”
After you click the “Contact Us” icon, if you are not logged into your Amazon account you will need to do so in order to proceed. After you have logged in, select a reason or order where you need assistance, select a reason for your issue, and Amazon will contact you either via email, phone call, or an online chat. Select the “Phone” option, enter your phone number, and your phone will start ringing in less than ten seconds with a live, English-speaking, representative.
Hope that helps!